What do I do if my student has behavioral or academic issues during his/her stay in my home?
All students are required to sign and abide by the Twinn Palms Code of Conduct to abide by all program rules. If a student is having trouble abiding by the rules or struggling academically, first contact his/her host family. They will attempt to resolve any concern/issue with you. If that does not solve the situation the Homestay Coordinator will step in, assess the situation, and make recommendations on how to rectify the behavioral or academic issues. The Homestay Coordinator will contact his/her Regional Manager on a case by case situation if further disciplinary action; including a warning, probation, or more serious consequences, are necessary. Students are well informed of the disciplinary procedures prior to their arrival and are expected to abide by the program rules at all times.