Yes, all required guardianship documentation will already be on file with Twinn Palms and you will receive a copy for your records.

Normally our students go back home during the two week Christmas break and the two month summer break. However, your student may elect to stay during the Christmas break. At which point, we would request that you provide him/her with a reasonable Christmas gift.

Your Homestay Coordinator will be your contact throughout the duration of your student’s stay. Your Coordinator is required to submit monthly reports on every student he/she supervises. You will be working very closely with your Homestay Coordinator to conduct scheduled visits, discuss/resolve issues that may arise, and provide training as necessary to both you and [...]

If for some reason you cannot reach your Homestay Coordinator, we invite you to contact your Regional Manager or the Twinn Palms National Office. The Twinn Palms office has a comprehensive support system in place who are available to assist you with any concerns. Furthermore, there is a 24/7 emergency hotline that will be provided [...]

Our experience is that most issues that may arise are a result of miscommunication, unrealistic expectations, or cultural misunderstandings. The majority of the time these misunderstandings can be resolved with open communication and mediation between you, your student, and your Homestay Coordinator. If, after careful deliberation and mediation it is determined that the issues cannot [...]

All students are required to sign and abide by the Twinn Palms Code of Conduct to abide by all program rules. If a student is having trouble abiding by the rules or struggling academically, your Homestay Coordinator will step in, assess the situation, and make recommendations on how to rectify the behavioral or academic issues. [...]

Yes, you will be compensated for your time. A monthly stipend will be paid to each family for ten months: August/September through May/June. Your Homestay Coordinator will let you know the amount of your allotted stipend since it varies per region.

You will receive your monthly stipend on the 7th of each month via paper check or direct deposit, whichever you choose. The first and last month will be prorated as needed.

The first visit will be by your Homestay Coordinator during the application progress. The second visit will be by your Regional Manager a few months into your student’s stay in your home. The Regional Manager will ensure that your home environment remains the same as described in the host family interview conducted by your Homestay [...]